Publication Reasoning Beyond Labels: Measuring LLM Sentiment in Low-Resource, Culturally Nuanced Contexts Millicent Ochieng, Anja Thieme, Ignatius Ezeani, Risa Ueno, Samuel Chege Maina, Keshet Ronen, Javier González, Jacki O'Neill The 19th Conference of the European Chapter of the Association for Computational Linguistics (EACL 2026) | March 2026
Publication New Future of Work Report 2025 Jenna Butler, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Jake Hofman, Brent Hecht, Sean Rintel, Bahar Sarrafzadeh, Abigail Sellen, Mihaela Vorvoreanu, Jaime Teevan, Mohammed Alsobay, Liz Ankrah, Stephanie Beers, Megan Benzing, Mia Bruch, Zana Buçinca, Mar Carpanelli, Amelia Cole, Scott Counts, Madeleine Daepp, Justin Edwards, Alex Farach, Daniel G. Goldstein, Mary L. Gray, Javier Hernandez, Eric Horvitz, Nicole Immorlica, Kori Inkpen, Shamsi Iqbal, Manasa Jagadeesh, Siân Lindley, Brendan Lucier, Mercy Muchai, Ambrita Nand, Alexandra Olteanu, Jacki O'Neill, Max Peterschmidt, Christian Poelitz, Rabeeza, Nathalie Henry Riche, Advait Sarkar, Sunayana Sitaram, Amanda Snellinger, Jina Suh, John Tang, Lev Tankelevitch, Kiran Tomlinson, Anne Trapasso, Adam D. Troy, Gaurav Verma, Jack Williams, Ben Zorn, Jordana Young MSR-TR-2025-58 | December 2025 Published by Microsoft
Publication Beyond Metrics: Evaluating LLMs’ Effectiveness in Culturally Nuanced, Low-Resource Real-World Scenarios Millicent Ochieng, Varun Gumma, Sunayana Sitaram, Jindong Wang, Vishrav Chaudhary, Keshet Ronen, Kalika Bali, Jacki O'Neill Association for Computational Linguistics (ACL 2025) | May 2025 Project
Publication Social by Nature: How Socio-tecture Shapes the Work of SMBs and Considerations for Reimagining Collaborative Human-AI Systems Elizabeth Ankrah, Kagonya Awori, Stephanie Nyairo, Mercy Muchai, Millicent Ochieng, Mark Kariuki, Gillian R Hayes, Jacki O'Neill CHI 2025 | April 2025 Project
Publication Towards Flood Extent Forecasting: Evaluating a Weather Foundation Model and U-Net for Flood Forecasting Samuel Chege Maina, Eric Wanjau Climate Change AI | April 2025 Project
Publication IrokoBench: A New Benchmark for African Languages in the Age of Large Language Models David Ifeoluwa Adelani, Jessica Ojo, Israel Abebe Azime, Jian Yun Zhuang, Jesujoba O. Alabi, Xuanli He, Millicent Ochieng, Sara Hooker, Andiswa Bukula, En-Shiun Annie Lee, Chiamaka Chukwuneke, Happy Buzaaba, Blessing Sibanda, Godson Kalipe, Jonathan Mukiibi, Salomon Kabongo, Foutse Yuehgoh, Mmasibidi Setaka, Lolwethu Ndolela, Nkiruka Odu, Rooweither Mabuya, Shamsuddeen Hassan Muhammad, Salomey Osei, Sokhar Samb, Tadesse Kebede Guge, Tombekai Vangoni Sherman, Pontus Stenetorp NAACL 2025 | April 2025 Outstanding Paper Award at NAACL 2025 Project
Publication Dukawalla: Voice Interfaces for Small Businesses in Africa Elizabeth Ankrah, Stephanie Nyairo, Mercy Muchai, Kagonya Awori, Millicent Ochieng, Mark Kariuki, Jacki O'Neill ArXiv | November 2024 Project
Publication Towards Measuring and Modeling “Culture” in LLMs: A Survey Muhammad Farid Adilazuarda, Sagnik Mukherjee, Pradhyumna Lavania, Siddhant Singh, Ashutosh Dwivedi, Alham Fikri Aji, Jacki O'Neill, Ashutosh Modi, M. Choudhury EMNLP 2024 | November 2024
Publication Working with Generative AI: We need more African Voices, Real African Voices Najeeb G. Abdulhamid, Stephanie Nyairo, Jacki O'Neill November 2024 Project
Publication White Paper on AI and the Future of Work in Africa Jacki O'Neill, Vukosi Marivate, Barbara Glover, Winnie Karanu, Girmaw Abebe Tadesse, et.al. May 2024 Project
